Kenya · Remote · Global teams
Customer operations talent,
matched and ready.
Upload your CV. We build your profile and match you to roles where you fit — for free.
48h
Shortlist delivered
3–5
Candidates per shortlist
0
Candidate fees. Ever.
60d
Replacement guarantee
Four tracks. One focus.
Customer operations — the full scope of it.
Customer Support
For people who can respond clearly, stay calm, and help customers solve problems.
Customer Success
For people who can follow up with customers, support accounts, and help clients get value from a product or service.
Virtual & Executive Assistant
For people who can organize information, manage tasks, communicate well, and help busy teams move faster.
Operations & Admin Support
For people who keep things running — scheduling, coordination, data entry, and behind-the-scenes support.
Common questions
Do I need experience?
Depends on the role. Your CV gives us the foundation — we ask a few follow-up questions to understand what you're looking for.
Is it free?
Yes. Candidates do not pay to join, apply, or be matched. Ever.
What happens after I upload my CV?
We read your CV and ask a few quick questions about the type of role you want. Then our team reviews your profile and reaches out if there's a fit.
Will employers see my contact details?
No. Contact details stay private until you're in an active process and have approved it.
How long does it take?
Submitting your profile takes less than 10 minutes. Our team aims to review new profiles within a few business days.
Start with your CV. We ask for the rest.
Upload your CV
We read your CV and build your profile automatically. No reformatting needed.
Answer a few questions
Which type of role interests you, your work preferences, and anything else you want us to know. Takes under 5 minutes.
Our team reviews
A real person at Olera reviews your profile. We reach out if there is a fit — or keep you on file for future roles.
Get introduced
When we have a role that matches your profile, Olera makes the introduction. No cold applications.
For employers
Hire without sorting through hundreds of CVs.
Send us the brief. We match it to our candidate pool and deliver a small, reviewed shortlist — usually within 48 hours.
Review free · Interview free · Pay only when you hire
Reviewed before you see them
Every candidate is reviewed by a real person at Olera before being shortlisted for a role.
Small, focused shortlists
Three to five candidates matched to your brief. Not a pile of CVs to sort through.
Role and preference matched
Candidates tell us what they want. We only send people who are actively looking for the type of role you're hiring for.
One flat fee on hire
No retainers, no percentage of salary. Pay once, only when you hire.
Employers
Hiring customer operations talent?
Tell us the role. We will send a small shortlist when we find the right fit.
Hire talent