Kenyan customer operations talent for global teams.

Upload your CV. We build your profile and match you to roles where you fit.

Upload your CV Hire talent

48hShortlist delivered

3–5Candidates per shortlist

0Candidate fees. Ever.

60-dayReplacement guarantee

Can I apply?

Do I need experience?

Depends on the role. The practical tasks show what you can do, not just what your CV says.

Is it free?

Yes. Candidates do not pay to join, apply, or be matched. Ever.

What happens after I upload my CV?

We build your profile, ask a few questions, then you do short practical tasks. Most candidates finish in a few days.

Will employers see my contact details?

No. Contact details stay private until you're in an active process and have approved it.

What if I am not ready yet?

You get a profile and clear feedback on what to improve. Not everyone is ready first time. That's expected.

One clear focus.

🎧

Customer Support

For people who can respond clearly, stay calm, and help customers solve problems.

Typical roles

Email Support

Chat Support

Contact Centre Agent

Client Service Officer

Example fit

Strong fit

📈

Customer Success

For people who can follow up with customers, support accounts, and help clients get value from a product or service.

Typical roles

Customer Success Associate

Virtual & Executive Assistant

For people who can organize information, manage tasks, communicate well, and help busy teams move faster.

Typical roles

Start with your CV. We ask for the rest.

Upload your CV

We read your CV and build your profile automatically.

Complete your profile

Availability, salary, tools, and remote preferences. About 5 minutes.

Show your work

Write a customer reply, handle a judgment scenario. We see what you can actually do.

Get matched

When you fit a live role, Olera introduces you. No random applications.

Start your profile

Four levels. Progress at your own pace.

Profile Built

CV uploaded, profile built. Not yet visible to employers.

Assessed

Practical tasks done. We understand how you write, think, and handle customers.

Employer Ready

Meets the threshold. Visible to employers and open for matching.

Remote Ready

Strong comms, verified remote setup, AI-ready habits. Highest signal for international roles.

Hire Kenyan customer operations talent without sorting through hundreds of CVs.

A small shortlist of candidates already through our readiness pathway. You see the signal, not just the CV.

Review free · Interview free · Pay only when you hire

Why companies hire from Kenya

Assessed before interview

Scenarios, tool checks, and a profile review before they are presented.

Small shortlists

A focused shortlist matched to your role. Not a pile of CVs.

Remote-readiness checked

Availability, work setup, comms quality, and remote preference verified before matching.

One flat fee on hire

No retainers, no percentage of salary. Pay once, only when you hire.

Start with your CV.

Upload your CV

Hiring customer operations talent?

Tell us the role. We will send a small assessed shortlist when we find the right fit.

Hire talent